Store policy

Failed delivery or lost product.

If you purchased an item and did not receive it or you lost the product:
– Touch the redelivery terminal at MINA mainstore and follow the instructions.

If that won’t work please file a ticket here: MINA Support ticket system

Return Policy & Permissions

All items are no transfer/copy. Therefore it is not possible to exchange or return your purchases.
We can not make any exceptions to this rule, so please don’t ask.
MINA provides demos for all items. They are free, so please use them 🙂

In The Real World

I live in the Netherlands, I speak Dutch and English.


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